1. Introduction
Mooney's Garage is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you access our aftersales website, make bookings, and engage with our services.
2. Contact Information
If you have any questions regarding the handling of your information or wish to exercise your privacy rights, please contact our data protection compliance team at: Email: rwelsh@epmooney.ie
3. Information Collection and Purpose
We collect and process personal information for various purposes, including but not limited
to:
● Booking vehicle services
● Service and warranty reminders
● Car financing and leasing
● Marketing to potential customers
● Customer satisfaction surveys
● Quality improvement and staff training
● CCTV for safety and security
● Anti-money laundering compliance
● Change of ownership documentation
● Safety incidents and product recalls
● Legal obligations
● Dealing with sales and other enquiries
● Understanding our customer base
● Business needs
● Website security and analytics
● Arranging car hire
● Providing quotations for work
● Offering a range of insurance products
4. Legal Basis for Processing
We process personal data based on the lawful grounds specified in each purpose, including the performance of a contract, legitimate interests, consent, and compliance with legal obligations.
5. Information Sharing
We may share your information with:
● Manufacturer of your vehicle
● Insurance companies and motor assessors
● Third-party service providers
● Company groups
● Finance, leasing, and insurance providers
● New owners
6. Types of Information Collected
The information collected includes identity and contact details, financial information, vehicle information, CCTV footage, phone call recordings, and internet activity data.
7. Data Retention
We retain personal information for varying periods depending on the purpose, generally up to 7 years from the completion of a contract or warranty expiration.
8. Transfers Outside the European Economic Area
We may transfer personal data outside the EEA with adequate data protection measures in place.
9. Your Rights
You have rights to access, correct, erase, restrict processing, object to processing, and data portability. You can withdraw consent and object to direct marketing at any time.
10. Updates to this Privacy Statement
We will update this privacy statement as needed, and changes will be made available on our website.
11. Cookies Policy
Our website may use cookies for optimization. We use strictly necessary, analytic, performance, first targeted, and third-party cookies. You can enable or disable cookies in your browser settings.
By using our website, you agree to the use of cookies as outlined in our Cookies Policy.
Last Updated: 14/12/2023